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首页 > 技术支持 > WinConnect Server XP |
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Windows Updates Support Information
Manual
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| Released Date: |
1 November 2006 |
| Size: |
3MB |
| Download Time: |
approx 20 minutes (56kpbs) |
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System Requirements
| Recommended
System Requirements on Host PC |
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Windows®Small Business Server 2003 (32-bit), Windows® Server 2003 (32-bit) or Windows®XP (Home or Professional Edition) computer |
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Network/Internet connection |
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A Pentium®III 1GHz or faster processor is the minimum recommendation for 1 Host and 1 Remote Desktop user. Increase the processor speed by 100MHz or more per addtional Remote Desktop user. For best performance, a single or dual Pentium®IV processor is suggested. Equivalent AMD processors are also supported |
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For Windows XP (32-bit), the minimum memory requirement for 2 users (1 Host user and 1 Remote Desktop user) is 256MB. For Windows Small Business Server 2003 (32-bit) and Windows Server 2003 (32-bit), the minimum memory requirement for 2 users (1 Host user and 1 Remote Desktop user) is 384MB. Additional 64MB or more per additional Remote Desktop user, depending on the applications the user will be running. |
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FAQ
| 1. |
What
is WinConnect Server XP?
WinConnect Server XP is a software solution that turns a Windows Small Business Server 2003 (32-bit), Windows Server 2003 (32-bit) or Windows XP (Home and Professional (32-bit) Editions) Host computer into an RDP 6.0, 5.2 or 5.1 server. This allows multiple Remote Desktop Protocol (RDP) 4.0, 5.0, 5.1, 5.2 and 6.0-enabled devices (such as Terminals, Internet/Information Appliances, Tablet PCs and PDAs) to connect to it to run Windows applications simultaneously and independently. These devices can connect to the server over a wired or wireless TCP/IP connection, such as local area network (LAN), wide area network (WAN), dial-up (Internet), digital subscriber line (DSL, ADSL), Integrated Services Digital Network (ISDN), or virtual private network (VPN) connection.
You can remotely connect to control your computer from another office, from home, or while travelling. This allows you to use the data, applications, and network resources that are on your office computer, without physically being in your office.
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| 2. |
Why would I want to use the WinConnect Server
XP software?
WinConnect Benefits:
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Reduces enterprise TCO
by providing an alternative to MS Windows®
2000 Server or Windows Server 2003 |
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Remote connection means
that you have access to your data and
Windows applications wherever you need
it |
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Centralized processing
means that your data is safer, stored
on a central computer |
| • |
Centralized processing
means that your Thin Client devices (such
as Terminals, Internet/Information Appliances,
Tablet PCs and PDAs) are less expensive
to purchase and less expensive to maintain
back |
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| 3. |
What
must I do before puchasing and/or registering
WinConnect Server XP software?
| • |
You must purchase or register WinConnect Server XP from the computer on which it was installed. Hence, please ensure that you have installed the WinConnect Server XP software on the computer and make sure it is working correctly in demo mode and meeting your requirements before purchasing and registering WinConnect Server XP online. |
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Make sure
you have logged into the computer as a
full-access Administrator |
| • |
Under Microsoft Internet
Explorer, click on Tools/Internet/Options/Security/Custom
Level. Set the "Reset To:" option
to "Medium" and click on the
Reset button. Next, click on the "OK"
button to apply the changes |
| • |
When prompted to install
and run "ThinSoft Inc. Registration
Control", you must click on the "Yes"
button to accept and trust content from
ThinSoft Inc |
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| 4. |
What
features are supported by WinConnect Server XP
that are not supported by Windows 2000 Server?
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Color Depth - Supports
for up to 24-bit color |
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Audio -
The audio stream, such as .mp3 or .wav
formats, is played through the client's
audio system |
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Parallel and Serial
Ports - The applications running on the
Host PC can have access to the peripherals
(such as customer display pole, cash drawer,
bar code reader/scanner, and other devices)
connected to the parallel and serial ports
on the client (Windows XP Professional
only) |
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| 5. |
What
features are supported by WinConnect Server XP
that are not supported by Windows NT 4 Terminal
Server Edition?
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Color Depth - Supports
for up to 24-bit color |
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Audio - The audio stream,
such as .mp3 or .wav formats, is played
through the client's audio system |
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Storage - The client's
storage is accessible as if it were a
network shared drive(s) Windows XP Professional (32-bit), Windows Server 2003 (32-bit) and Windows Small Business Server 2003 (32-bit) only) |
| • |
Parallel and Serial
Ports - The applications running on the
Host PC can have access to the peripherals
(such as customer display pole, cash drawer,
bar code reader/scanner, and other devices)
connected to the parallel and serial ports
on the client (Windows XP Professional
(32-bit), Windows Server 2003 (32-bit) and Windows Small Business Server 2003 (32-bit) only) |
| • |
Printer - The default printing device can be the printer connected to the client locally (Windows XP Professional (32-bit), Windows Server 2003 (32-bit) and Windows Small Business Server 2003 (32-bit) only) or a network printer |
| • |
Clipboard - Data can
be interchanged between the applications
running on the Host PC and applications
running on the client via the shared clipboard |
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| 6. |
What
are the differences in features on a WinConnect
Server XP Host installed with Windows XP Home
Edition and Windows XP Professional (32-bit) Edition?
| • |
Supports local drive mapping (Windows XP Professional (32-bit), Windows Server 2003 (32-bit) and Windows Small Business Server 2003 (32-bit) only) |
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Supports local serial and parallel ports redirection (Windows XP Professional (32-bit), Windows Server 2003 (32-bit) and Windows Small Business Server 2003 (32-bit) only) |
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Supports local printing (Windows XP Professional (32-bit), Windows Server 2003 (32-bit) and Windows Small Business Server 2003 (32-bit) only) |
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| 7. |
What is the recommended WinConnect Server XP Host requirement?
| • |
Windows Small Business Server 2003 (32-bit), Windows Server 2003 (32-bit) or Windows XP (Home or Professional (32-bit) Edition) computer |
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Network/Internet connection |
| • |
A Pentium III 1GHz or
faster processor is the minimum recommendation
for 1 Host and 1 Remote Desktop users.
Increase the processor speed by 100MHz
or more per additional Remote Desktop
user, depending on the applications the
user will be running. For best performance,
a single or dual Pentium IV processor
is suggested. Equivalent AMD processors
are also supported. |
| • |
For Windows XP (32-bit), the minimum memory requirement for 2 users (1 Host user and 1 Remote Desktop user) is 256MB. For Windows Small Business Server 2003 (32-bit) and Windows Server 2003 (32-bit), the minimum memory requirement for 2 users (1 Host user and 1 Remote Desktop user) is 384MB. Additional 64MB or more per additional Remote Desktop user, depending on the applications the user will be running. |
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| 8. |
How
difficult is it to set-up the WinConnect Server
XP?
Installation is simple. By following a few steps, it normally takes less than 10 minutes to set up. See the WinConnect Server XP User Manual for instructions.
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| 9. |
How do I purchase/register the WinConnect Server XP software?
You can purchase/register the WinConnect Server XP software online via the WinConnect Server XP Control Center or visit our web site at http://www.thinsoftinc.com.
Important Notes for Internet Registration:
| 1. |
Ensure that you are using the Microsoft’s Internet Explorer as the default browser. |
| 2. |
Make sure you have logged into the Windows Small Business Server 2003 (32-bit), Windows Server 2003 (32-bit) or Windows XP (Home and Professional (32-bit) Editions) as an Administrator with full access rights. |
| 3. |
Within Microsoft Internet Explorer, click on Tools => Internet => Options => Security => Custom Level. Set the "Reset To:" option to "Medium" and click on the Reset button. Next, click on the "OK" button to apply the changes. This is the required Internet Explorer setting and is what the WinConnect Server XP Registration page requires in order to successfully work the purchase/registration process. |
Notes: When prompted to install and run the "ThinSoft ..." and/or the "SheriffNet Module" ActiveX controls, you must click on the "Yes" button to install and run the ActiveX controls.
Please wait for each page to load completely before proceeding to the next page.
| Step 1: |
Click on the WinConnect Server XP Control Center icon located on your desktop. This will launch the WinConnect Server XP Control Center. First, select Help from Control Center menu, and then select Register on the Web from the Help sub-menu. |
| Step 2: |
Microsoft Internet Explorer will be launched and directed to the WinConnect Server XP Registration site. Select the language you wish to use to register WinConnect Server XP. |
| Step 3: |
If you have purchased WinConnect Server XP prepaid serial number(s), enter the prepaid serial number(s), and click the “Register New Serial Numbers” button.
If you do not have the WinConnect Server XP prepaid serial number(s) and want to purchase/ register WinConnect Server XP license online, select the option “Check this box if you would like to purchase additional user licenses” and click “Create New License and Purchase WinConnect Server XP” button. |
| Step 4: |
Enter the information requested and click “Continue with Registration”. |
| Step 5: |
Once WinConnect Server XP is successfully registered, you will need to restart Windows. |
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| 10. |
How
do I buy additional software licenses for different
number of users?
WinConnect Server XP can be purchased online
via http://www.thinsoftinc.com at a price of
US$ 299.95 per pack of 3 users. Each WinConnect
Server XP license allows an additional 3 users.
As user needs increase, additional licenses
can be purchased online.
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| 11. |
Can
I connect more than one Remote Desktop Client
to the WinConnect Server XP Host?
Yes, up to a maximum of twenty-one (21) Remote
Desktop Clients can be connected to the WinConnect
Server XP Host.
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| 12. |
Can
both users use the same program at the same time?
It depends on the type of software products
you are using. Most software products will allow
all users to open and edit different documents
at the same time, using the same program. Each
user can also use different software products,
concurrently.
If you have any questions regarding compatibility of a particular application program, you can download the trial version of WinConnect Server XP to test your application before you purchase. Alternately, you can ask the software vendor if the application supports Windows Terminal Services. If Terminal Services is supported, the software will most likely work on WinConnect Server XP environment.
Users who intend to run the software products
concurrently are advised to do the following:
(a) Review the Software Products' End User
License Agreement if they are authorized to
run multiple instances/sessions, using a single
copy of the Software Products, concurrently
and/or
(b) Check with the respective companies of
the Software Products for such usage and/or
similar usage.
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| 13. |
When
both Remote Desktop users open the same file,
can they save the file at the same time?
It depends on the types of applications you
are running. Some applications will provide
full read and write privileges to the user who
opened or accessed the file first; the other
users may then have read only privilege.
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| 14. |
Do I have my own preferences for Word/Excel, favorites for Internet Explorer, or are they shared?
All of your preferences are stored in individual
"profiles". Your profile stores all
of your preferences, and individual information.
In order to take advantage of this feature,
each user must log in to the system with a
unique user name.
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| 15. |
Can
I run DOS applications on the Remote Desktop Client?
The Remote Desktop Client supports windowed
DOS box where you can run DOS applications and
access the DOS command prompt.
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| 16. |
Where
are my files stored?
Files can be stored on the central WinConnect Server XP Host or on the local storage of the Remote Desktop Client.
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| 17. |
Can
I elect to store files locally on Remote Desktop
Client?
Yes, if the Remote Desktop Client is a RDP 5.1, 5.2 or 6.0-enabled device and local drive redirection is enabled when connecting to the WinConnect Server XP Host.
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| 18. |
How
secure is my data, using WinConnect Server XP
software?
Data can be stored in the central WinConnect
Server XP Host instead of the local PC hard
drive. Normally, the server is located in a
secured place and is only accessible by an IT
personnel who has the rights to do so. The data
transmitted from your Remote Desktop Client,
normally, takes a path along a secured communication/network,
to the WinConnect Server XP Host. Consider this
security against data stored on a PC, in an
open office environment, vulnerable to be stolen
along with your data (in the Thin Client environment,
they would have stolen a "nearly"
worthless box with no data in it).
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| 19. |
Will
multiple users running Windows applications concurrently
make my WinConnect Server XP Host work slower?
The performance of the WinConnect Server XP
Host will depend on the system set-up and configuration,
the number of users supported and the applications
the users will be running.
For more information, refer to "What is
the recommended WinConnect Server XP Host requirement?"
above.
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| 20. |
Which is the best remote connection medium to
connect the Remote Desktop Client to the WinConnect
Server XP Host?
A broadband Internet connection over digital subscriber line (DSL, ADSL), cable or Integrated Services Digital Network (ISDN) connection improves performance. However, RDP transfers only minimal data (such as display data and keyboard data) between the WinConnect Server XP Host and the Remote Desktop Client, therefore, it works even with a low-bandwidth Internet connection over a wired or wireless connection (Dial-up, GPRS, etc.).
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| 21. |
Will
my connection to the WinConnect Server XP Host
be disconnected for any reason?
It depends on the server settings. If the 'Max
session idle time' option is enabled, connections
will be disconnected after the specified amount
of idle time. This means that the session will
disappear from your screen and it will become
'disconnected'. It doesn't mean the applications
you had opened will be closed. If you reconnect
to the WinConnect Server XP Host again, they
will still be active. You may configure the
server settings so that 'Disconnected' sessions
stay in that state for certain amount of time,
during which you can reconnect. If you do not
reconnect within the specified amount of time,
the disconnected session will be log off and
all applications will be closed, at which point,
the next time you reconnect, you will have to
re-run the applications, as you will be starting
a new session.
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| 22. |
Can
I add the WinConnect Server XP Host to a computer
network (e.g. LAN)?
Yes, Windows and Novell Netware networks are supported. You only require one network node (one network card and one IP address) for all the users. Users can login to the network by using different user names and passwords.
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| 23. |
Can the Console user monitors and controls the activities on the Remote Desktop Clients?
The Console user cannot monitor and control the activities on the Remote Desktop Clients.
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| 24. |
How
can I prevent the users on the Remote Desktop
Clients from shutting down the WinConnect Server
XP Host?
The Security Policy Settings in Windows Small Business Server 2003 (32-bit), Windows Server 2003 (32-bit) and Windows XP Professional (32-bit) Edition allow the Administrator to control certain user's privileges, as well as control certain actions allowed for the users.
Administrator can modify the security-relevant
settings, including users' rights to shut down
Windows, by configuring the Local Security Policy.
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| 25. |
Do
I need to buy additional software licenses?
The WinConnect Server XP allows multiple users to simultaneously and independently share the same hardware and software installed on the Host computer. Some software is licensed for use on a single computer while other software may be licensed for single or multiple users. It is the responsibility of the WinConnect Server XP purchaser/user to read and comply with the licensing agreements of any software that may be used.
Additionally, it is the responsibility of the WinConnect Server XP purchaser/ user to read and comply with the Windows licensing agreement with regards to Remote Desktop access, or contact Microsoft for clarification.
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| 26. |
Where
can I download the Remote Desktop Client software
for Linux System?
You may download or purchase the WinConnect
Remote Desktop Client software from our web
site at http://www.thinsoftinc.com
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| 27. |
Where
can I download the Remote Desktop Client software
for Windows System?
The Remote Desktop Client software is available
for download at the
Microsoft web site here. The client software is installed by default on computers running Windows Small Business Server 2003 (32-bit), Windows Server 2003 (32-bit), Windows XP Professional (32-bit) and Windows XP Home Edition.
The instructions on how to create a Remote Desktop
connection and start a Remote Desktop session
are available for download at the Microsoft
web site here.
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| 28. |
Where can I download the Remote Desktop Client software for Mac System?
The Remote Desktop Client software is available for download at the
Microsoft web site here.
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| 29. |
Can WinConnect Server use a port other than the standard
Microsoft RDP port 3389?
You can option WinConnect Server to use a port
other than 3389. To do so, run Regedt32. When
using Regedt32, please be careful as it is possible
to damage your system. Using Regedt32, locate
the
KEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Terminal
Server\WinStations\RDP-Tcp
key. Within this key, locate the PortNumber
subkey. By default, it will be set to 00000d3d
hex, or 3389. Modify the hex value and save.
Reboot the computer for it to take effect.
Please remember that you will need to modify
all clients that connect to this computer.
For WinConnect, when you configure a connection
the port address will appear on the "Advanced"
tab. To change the port used by the Microsoft
client, follow the client instructions found
here.
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| 30. |
Can I use a firewall on my WinConnect Server?
The use of a firewall will improve the security of your WinConnect Server. However, both the built-in Windows XP firewall and third party firewalls will block the network traffic necessary for Remote Desktop Protocol (RDP). This traffic must be enabled for WinConnect Server to work.
There are two ports necessary for WinConnect Server. First is a TCP port required for RDP. This is normally 3389. The second is a UDP port required if you want the computer to be visible as a terminal server to a client browsing the network. This is port 137.
If you are using a third party firewall, please see the documentation that comes with your firewall.
To configure the built-in Windows XP firewall, go to Start>Control Panel>Network Connections. Right click on the network connection that will be used by your terminals and select Properties. On the Advanced tab you must check Protect My computer and network by limiting or preventing access to this computer from the Internet. When this option is checked, the Settings button is accessible. On the Services tab, check Remote Desktop. This will enable the TCP port of 3389. Click on the Add button. Enter "Server Browser" under Description of Service. Enter the name of the server in Name or IP address of the computer hosting this service on your network. Enter "137" for External Port number. Click on UDP, and then click on OK. Click on OK in the Advanced Settings dialog box and then click on OK in the Local Area Connection Properties dialog box.
For additional security it is possible to change the port number used by RDP. Instructions for doing this can be found at products_wcs_faq.html#faq29.
If you do change this port number, you must also adjust your firewall to enable TCP traffic through whatever port you have chosen.
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| 31. |
How do I place multiple terminal servers behind
a firewall?
There are two ways to accomplish this, depending
on whether you have multiple external IP addresses:
1) Use multiple external ip addresses. In order
to do this, you configure your router to map
a different external IP address to each internal
server. For example, let us presume that you
have two internal servers at internal addresses
192.168.10.1 and 192.168.10.2. You have two
external IP addresses 64.64.64.11 and 64.64.64.12.
You would edit your firewall NAT configuration
to look like this:
ip nat source static tcp 192.168.10.1 3389
64.64.64.11 3389
ip nat source static tcp 192.168.10.2 3389
64.64.64.12 3389
This configuration would map incoming traffic
to port 3389 on 64.64.64.11 to port 3389 on
server 192.168.10.1. Incoming traffic to port
3389 on 64.64.64.12 would be mapped to port
3389 on server 192.168.10.2.
Note that the exact configuration syntax
will vary from firewall to firewall. The example
is for a Cisco 2600. The advantage to this
approach is that client software will not
need to be optioned to use a non-standard
port.
The disadvantage is that it will require
multiple external IP addresses.
2) Use a single IP address. In order to use
a single external IP address, you will need
to map different port numbers to each internal
server. Let us presume that you have two terminal
servers at 192.168.10.1 and 192.168.10.2 and
one external IP address at 64.64.64.11. In
this case you would edit your firewall NAT
configuration to look like this:
ip nat source static tcp 192.168.10.1 3389
64.64.64.11 3389
ip nat source static tcp 192.168.10.2 3389
64.64.64.11 3399
This configuration would map incoming traffic
to port 3389 on 64.64.64.11 to port 3389 on
server 192.168.10.1. Incoming traffic to port
3399 on 64.64.64.11 would be mapped to port
3389 on server 192.168.10.2.
Again, the exact configuration syntax will
vary from server to server. Port 3389 was
chosen as an example. You can use other ports
so long as they do not conflict with other
uses. To support additional machines, you
will select a different port for each server.
In order to use this approach, you do not
need to change the RDP port on server 192.168.10.2
in the server configuration. This is because
the firewall NAT will redirect the incoming
traffic to the standard port on the server.
You do need to change the port used by the
clients. In order to access server 192.168.10.2,
the client software must be optioned to connect
to port 3399 at address 64.64.64.11. Port
number can be specified on the "Advanced"
tab when editing a connection in WinConnect.
Instructions for changing the port for the
Microsoft client can be found at here.
The advantage to this approach is that a single
external IP address can be used. The disadvantage
is that client software must be configured
to use a non-standard port.
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| 32. |
How to configure your Router for Remote Desktop Access?
First, get the IP address of the host computer (the computer that will have WinConnect Server XP installed on it).
Click Start then Run and enter the letters CMD.
In the DOS box that appears, enter the command: ipconfig. Then hit the Enter key.
The computer’s IP address will be displayed in the information shown. Make note of it.
Next, open a browser and enter the URL http://www.portforward.com in the address bar.
At the bottom of PortForward’s opening page, make a note of the IP address shown after the text:
Your external IP address is
This IP address is what your remote users will need to enter into the “Computer” field in the Microsoft Remote Desktop Connection program on their computers. Remote Desktop Connection is part of Windows XP and can be found on either the Accessories or Communications menus (Start/Programs/Accessories/Communications) depending on which version of Windows XP is installed.
In the second paragraph on the PortForward opening page, locate the word Routers and click on it. This will take you to a page displaying most brands and models of routers. Locate the specific brand and model of router used in your location and click on it (if your router is not listed, please contact your router's vendor for details on how to configure your router's port forwarding for Remote Desktop access).
This action takes you to the Application page. Scroll down until you locate Remote Desktop and click on it.
You will now see a step-by-step set of instructions for configuring your router to allow Remote Desktop access. You will be asked to enter an IP address at the beginning of the configuration routine; this is the IP address you obtained in the first part of these instructions.
Note:
Static IP address:
There are two IP addresses involved regarding Remote Desktop access. One is the external IP address owned by the router and the other is the internal IP address of the host computer. Ideally, both of these should be “static” (meaning they never change). Unfortunately, this is not always the case.
The external IP address is controlled by your Internet provider. You may check with them if you are not sure whether your account has a static IP address.
The host computer’s IP address is entirely in your control. For detailed information on how to set your host computer to employ a static IP address, please see this web page, http://www.portforward.com/networking/static-xp.htm
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